Case Studies
Automation and voice-agent work I have built and shipped, with the detailed write-up on each client's own case-study page.
French premium BBQ and plancha manufacturer.
Le Marquier's support line was handling a high volume of repetitive warranty, parts and dealer-lookup calls. I built them an AI voice agent, in native French, that handles those calls directly and escalates to their human team when it should. The result: support costs down 80%.
Indian manufacturer of steel wire rope and specialty wire products.
Usha Martin runs a 24/7 complaint-handling voice agent for its industrial customers, built inside its own AWS India VPC so the data stays on their infrastructure. I designed and built the agent and the surrounding integration.
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